If you're experiencing issues with your space or logging in - try these tips.
- Tip 1 - Try incognito mode
- Tip 2 - Clear your cache
- Tip 3 - Disable VPN client
- Tip 4 - Disable ad-blockers
- Tip 5 - Disable add-ons and extensions
- Tip 6 - Check your browser's version
- Tip 7 - Try another browser
- Tip 8 - Disable anti-virus software
- Tip 9 - Try another network connection
- Tip 10 - Try another computer
Tip 1 - Try incognito mode
Try opening your site in incognito mode.
If you are not experiencing issues in incognito mode, you're likely experiencing a local issue. Continue with the steps below.
Note: Incognito mode might also block cookies, and without cookies our services might not work as they should. Make sure cookies are enabled when using incognito mode.
Tip 2 - Clear your cache
Local issues can often be resolved by clearing your browser's cache.
Tip 3 - Disable VPN client
Do you have a VPN client? Try to turn it off.
Tip 4 - Disable ad-blockers
Do you have an Ad-blocker? Try to turn it off.
Tip 5 - Disable add-ons and extensions
Do you have add-ons and extensions enabled in your browser? Try to turn them off.
Tip 6 - Check your browser's version
Keep your browser updated to its most recent version to ensure our services run smoothly. We recommend using newer versions of browsers like Chrome, Firefox, Edge, and Safari.
Go to whatismybrowser.com to make sure you are using the latest browser version.
Note: If your browser is not up to date, we recommend installing the latest version. The same goes for your computer.
Tip 7 - Try another browser
Did you try another browser? We recommend using one of the widely used browsers like for example Chrome, Firefox, Edge or Safari.
Tip 8 - Disable anti-virus software
Do you have anti-virus? Try to turn it off.
Tip: Some anti-virus software also has the option to whitelist or add exceptions for certain websites.
Tip 9 - Try another network connection
Please connect to a different Wi-Fi network. If you don't have access to another network, you can create a Wi-Fi hotspot with your mobile phone to troubleshoot issues.
Public institutions, like schools, universities, public libraries, government facilities, and more, may restrict access to specific URLs, including our servers.
If using a different network resolves the issue, we recommend that you:
Contact your IT department (if possible) to see if they can whitelist W3schools.
If you're not on a restricted network, contact us and let us know which internet provider you're having issues with.
Tip 10 - Try another computer
Do you have a computer you could borrow? Maybe at your workplace or maybe your neighbour's? If it works on another computer, but not your own, it might be something with the setup locally on your computer, that prevents you from using our services.